You have the questions
We have the answers

All your questions answered here.
How to get started with geniusfood?
How quickly will I receive my package?
Once payment has been received, you will receive the food on the day you have selected.
Please make sure that we require at least 24 hours before your preferred delivery date.
How much does it cost?
The price of your geniusfood box will depend on the menu you choose and the length (the longer you sign up for, the better the daily rate).

You can choose from 6 days, 12 days, 24, days, 30 days, and 48 days.

Delivery cost: free delivery within M25.

We also have a taster day option which you can try out! It costs only £15 and you will get 4 meals to try - a breakfast, lunch, dinner, and a snack from our menu.

Read more about our pricing here!

Where and how do you deliver?
In London - our delivery area extends to everywhere within the M25. Deliveries to most of these postcodes is free. However, please note that delivery charges can apply in some circumstances.

For deliveries outside of London, please contact us at [email protected]

We currently deliver 3 days a week, so you can choose a delivery slot to fit in with your life: Tuesday, Thursday, Sunday.

We deliver to your door using our in-house courier team. Your delivery can arrive anytime between 6pm-12am. We will text you an hour before your delivery window so you'll know exactly when your parcel is arriving.

Can I pause my delivery?
You are free to choose which days of the week that you do and do not want food. Please note that we require 2 working days notice. You can pause deliveries up to a maximum of 12 months, after this any unused days will expire.
Can I see the nutritional information?
All our dishes are a source of protein and low in sugar (both of which are nutritionally protected claims), and contain at least 2 of your 5-a-day.

Your meals will arrive labelled. If you want to find out more about all the ingredients and nutritional information for each dish just send as a message to [email protected]
Where do you source the food from?
Our Executive Chef works hard to develop close relationships with honest and trustworthy suppliers to source the best quality ingredients for your meals. We source locally grown food wherever possible, and use grass-fed beef, free-range eggs and sustainably sourced fish.
Do I have to prepare the food?
All meals arrive individually packaged and ready to eat, just as they are.

Some meals will be best served hot, in which case you can heat either in a microwave.
Do you offer a Halal option?
Yes, we are able to offer an entirely halal menu, just let the team know.
What if I have an allergy?
We are happy to exclude up to 3 ingredients. However, if you have allergies, the service is used at your own risk. Whilst we do everything we can to ensure an excluded ingredient is not contained within your meal. The meals are made in a facility that handles nuts, eggs, soya, sesame, celery and dairy products so we cannot guarantee that traces of these ingredients will not be present in the meals.
Try geniusfood today
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